Terms of Service
Effective Date: 17.10.2024
By accessing, using or browsing on this website, or by continuing to do so, and/or by placing an order on this website you expressly accept and agree to be bound by these Terms. In accepting these Terms, you agree that these Terms and our Privacy Policy will apply whenever you access or use this website. Please read them carefully before using our services.
1. General Conditions
We reserve the right to refuse service to anyone for any reason at any time. By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.
2. Changes to the Terms of Service
We may update, change, or replace any part of these Terms of Service by posting updates or changes on our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following any changes constitutes acceptance of those changes.
3. Accuracy of Information
We are not responsible for any inaccurate, incomplete, or outdated information on our website. The material on this site is provided for general information and should not be relied upon without consulting primary, more accurate sources. Any reliance on the material on this site is at your own risk.
4. Products and Services
All products and services offered through Elite Design Co. are subject to availability. We reserve the right to modify or discontinue any product or service without notice. We make every effort to display accurate product descriptions and pricing. However, we do not guarantee that product descriptions or other content on this site are accurate, complete, reliable, or error-free.
Upon adding a product to the cart, you have acknowledged that you have read and understood the Production Times relevant to your order.
5. Order Processing and Shipping
By placing an order, you agree to provide complete and accurate information. Orders are subject to acceptance, and we may cancel or limit quantities for any reason. For details on our shipping policies, please refer to our Shipping & Returns Policy
Non-Response Clause; If we require additional information from you to complete your order (e.g., confirmation of shipping details, approval of design proof or custom design specifications) and we do not receive a response within 30 days of our first communication attempt, we reserve the right to cancel the order. A refund will be issued to you via the payment method used to place the order, minus any applicable processing fees (including the transaction fee charged to us by the payment provider) This may add up to be 5 - 10% of the total order value.
6. Payment Terms
Prices for our products are subject to change without notice. Payments must be made at the time of purchase unless otherwise agreed upon. If a payment fails or is disputed, we reserve the right to cancel the order until full payment is received.
7. Returns and Refunds
Please review our Shipping & Returns Policy for more information on how we handle returns and refunds. All sales of custom or personalised designs are final and are not eligible for returns or exchanges unless otherwise specified.
8. Design and Intellectual Property
All design elements, including but not limited to graphics, logos, and files created by Elite Design Co., remain the intellectual property and copyright of Elite Design Co. These designs may not be used, replicated, or reproduced without prior written consent.
Right to Refuse Design and Printing; Elite Design Co. reserves the right to refuse the design or printing of any logo or graphic for any reason, including but not limited to those that we deem offensive, inappropriate, or in violation of intellectual property rights.
9. User Conduct
You agree not to use our site or services to engage in any illegal or unauthorised activities. This includes transmitting any harmful code, hacking, or interfering with the site’s functionality. Violation of these terms may result in termination of your access to the site and may involve legal action.
10. Limitation of Liability
To the maximum extent permitted by law, Elite Design Co. shall not be liable for any damages (including indirect, incidental, or consequential damages) arising out of the use, miss-use or inability to use our services or products. This includes, but is not limited to, loss of profits, data, or other intangibles.
11. Indemnification
You agree to indemnify and hold harmless Elite Design Co. and its affiliates, employees, and partners from any claims, damages, losses, or expenses arising from your use of the site or services, violation of these Terms, or infringement of any third-party rights.
12. Governing Law
These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of Victoria, Australia. Any disputes arising from these Terms or your use of the site will be resolved in the jurisdiction of Victoria, Australian.
13. Termination
We reserve the right to terminate or suspend your access to the site or our services without notice if you violate these Terms of Service. Upon termination, all provisions that by their nature should survive termination shall continue to apply, including but not limited to intellectual property rights, warranties, and limitations of liability.
14. Contact Information
If you have any questions about these Terms of Service, please contact us at; orders@elitedesignco.com.au